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Home >  Electric Fireplaces > Home Theatre Fireplaces > Dimplex Parchment Finish Portobello Electric Fireplace

Dimplex Parchment Finish Portobello Electric Fireplace

Item # 70153 (Dimplex GDS25-1245P)
Sale Price: $1,699.00
Regular: $2,038.80
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Delivery Options :

Self Service Delivery(Free!): If you select the Self Service Delivery option a freight carrier will bring your shipment to your home on a scheduled delivery date. You will be responsible for removing the item(s) off the back of the truck yourself. You may want to make arrangements for a friend or family member to be there to help you with heavier items.

Curbside Delivery (Free!): If you select the Curbside Delivery option, the driver will remove your item from the back of the truck. You will then be responsible for carrying the product to your home. The driver may assist you with this, but is not required to. If you are interested in additional services or you have any questions regarding the delivery process, please review our other shipping options or contact us at 1-800-986-1610 and a trained representative will be happy to assist you.

White Glove Bronze (Additional $90.00): White Glove Bronze service provides delivery, to inside the threshold (front entry) of your residence or garage. The product will be left in the original packaging. If you live in an apartment building or condo in which a service elevator is not available, the product will be carried up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights please contact us at 1-800-986-1610 and a trained representative will be happy to assist you.

White Glove Silver (Additional $120.00): White Glove Silver service provides a two-man delivery team to place your purchase inside your home in the room of your choice. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight).* If you need the product moved up additional flights please contact us at 1-800-986-1610 and a trained representative will be happy to assist you. Once the product is in the room of your choice, the delivery team will leave the product in the original packaging.

White Glove Gold (Additional $140.00): White Glove Gold delivery service provides a two-man delivery team to place your purchase inside your home in the room of your choice. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). *If you need the product moved up additional flights please contact us at 1-800-986-1610 and a trained representative will be happy to assist you. Once the product is in the room of your choice, the delivery team will unpack the product and provide basic setup not requiring tools (i.e. will set pieces next to each other, or on top of each other). The delivery team will also remove and dispose of all packaging.

*In all cases the delivery team will not hookup any electrical or component wires. Having items carried up more than 25 steps and longer assembly periods are available as additional services which would require additional charges. If you require these additional services please contact us at 1-800-986-1610.

Delivery Notification Details:

When your order ships we will contact you with delivery details including the name of your freight carrier, estimated arrival date of your order and contact information for the freight company. If you have any questions about your delivery service, please contact us at 1-800-986-1610.

VERY IMPORTANT:

You MUST inspect the package at the time of delivery. If the box has any damage, or if you suspect the contents of the box are damaged, please write "PRODUCT DAMAGED" clearly on the sheet that the driver will ask you to sign. This insures that KeeperStores can easily resolve this issue with the shipper. If the item is refused for any reason other than damage, which must be clearly noted on the sheet the driver asks you to sign, you may be liable for the shipping charges. If you have concerns regarding possible damage when your shipment arrives, feel free to contact us at 1-800-986-1610 for assistance.

All services are provided to make your delivery experience more pleasant and to ensure that your item arrives safely.

Contact Us at (800) 986-1610
Email: Service@KeeperHome.com
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This week’s SALES!
Elegant in its form, the Portobello delivers on looks as well as function.

  • The traditional style is captured by the use of fluted pilasters and serpentine mouldings as the open storage allows for interaction of electronic components.

  • The Dimplex patented life-like flame has a forward offset within the cabinet to accentuate its presence within the room.

    25" self-trimming widescreen electric firebox:

  • Patented, life-like flame effect.

  • On-demand heat with thermostat control.

  • Flame operates with or without heat.

  • Patented, life-like flame effect operates with or without heat: 2˘ / hour with flame only 5˘ / hour with flame and heat*

  • 2 yr manufacturer's warranty

    Dimensions:67.75" Wide x 34.37" High x 20.93" Deep
    Component Storage Dimensions:
  • Top shelf- 14.5"W x 6.8"H x14.6"D
  • Center Top Shelf- 24.3"W x 6.8"H x18.6"D
  • Side Shelves 14.5"W x 19.5"H x13"D *One /Two adjustable dividers"


  • As Yahoo hosted stores KeeperStores elected to have its customers voluntarily respond to a service survey regarding their shopping experience. Provided below are our customers recent responses as collected by Yahoo.

    April 4, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    I got my gel fuel fast,there was no problem.The fireplace was a great deal.I also have a fireplace on my bedroom.

    - Dorothea C.

    March 14, 2014

    Sunjel Pure Case of 24 Cans (Item 8565)

    Good price good product.

    - Gibson

    March 9, 2014

    Deluxe Log Set (Item 2069)

    Looks wonderful, gives a realistic fire glow...love it...

    - Leesa B.

    March 8, 2014

    Dimplex Sahara Sand Wall Mount Electric Fireplace (Item 3305)

    I love my fireplace it looks great in my bedroom.

    - Ernest H.

    March 6, 2014

    Ashley Entertainment Gel Unit in Dark Walnut (Item 90146)

    Product was very simple to assemble. Has a good look that even my very picky husband likes. The bin above the firebox is smaller than I thought. My HD DVR is too long/deep to place in there and close the door. Other than that it is a great product.

    - Cody B.

    March 5, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    Excellent service.

    - Faye W.

    March 4, 2014

    Anna Mahogany Finish Electric Fireplace (Item 2083melectric)

    Fireplace is beautiful, exactly as shown, it arrived in perfect condition and relatively easy to put together. extremely happy with choice, it is focal point of our room.

    - Bruce M.

    March 2, 2014

    Ford Dark Walnut Finish Gel Fuel Fireplace (Item 2617)

    This 2nd Dimplex insert we have purchased. The 1st was the "Deluxe" version & this is the the "Standard". We live in WI (land of cold, cold winters)& we use the 1st one ("Deluxe") all the time in our downstairs fireplace. The 2nd one (Standard) occasionally in our upstairs. We like the "Deluxe" better than this one - it has more realistic flame & no "halfmoon" behind flame. But all in all we are satisfied with the product. Well made & both have remotes w/heater option which we use. (nice to have in WI) And - KeeperHome is a "keeper" site for many if our needs & wants.

    - Matt

    March 2, 2014

    Ford Dark Walnut Finish Gel Fuel Fireplace (Item 63769)

    The fireplace arrived in just a few days, in perfect condition, assembled well and looks good.

    - Mark M.

    March 2, 2014

    Nyack Gel Fuel Fireplace in Burnished Oak (Item 70196)

    Very nice fireplace. Well built and looks very nice.

    - Dee C.

    February 28, 2014

    Monte Carlo Fireplace Media Center (Item 61269)

    Beautiful piece of furniture. Fireplace looks real and warms my living room.

    - Robert M.

    February 27, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    Although it states it's odorless, it definitely has an odor. You don't smell it while burning, but upon opening the can. They burn fast too. I love the snap, crackle like real wood and the flames are perfect. A keeper for sure!

    - Carolyn A.

    February 27, 2014

    Paramus White Finish Corner Gel Fuel Fireplace (Item 70189)

    Great product! Super customer service! So glad we ordered!

    - Carrie S.

    February 26, 2014

    18" Convert To Gel Log Set In Oak (Item 2543)

    We have an extremely small fireplace (coal burning) and this log set was the only one that could fit. The gel burns with a nice golden color and actually makes crackling sounds. I open the flue slightly as I think there is a bit of an odor. Also, I do not notice any measurable amount of heat, but I purchased this more for the look than anything and our family loves it.

    - Renae S.

    February 24, 2014

    Paramus White Finish Corner Electric Fireplace (Item 70192)

    After looking for months, we finally found a fireplace that will fit in a small corner. It was very well boxed and within 1 hour we had it set up and in use. We love it.

    - Diana

    February 23, 2014

    Tappan Hudson Gel Fireplace/TV Console in Black (Item 9162)

    This is a great solution for homes without a fireplace. It is very solid and looks elegant. Recommend using all three cans when using the fireplace. The fire is not quite as strong as pictured, but looks very nice. There is no noticeable odor from the gel burning. Highly recommend.

    - Elisabeth

    February 21, 2014

    Deluxe Log Set (Item 2069)

    Works very nice. Better than expected.

    - Helen H.

    February 21, 2014

    18" Convert To Gel Log Set In Oak (Item 2543)

    Looking forward to using my items.

    - Sheila P.

    February 20, 2014

    18" Convert To Gel Log Set In Oak (Item 2543)

    We own a 115 year old home in Fargo with 3 coal burning fireplaces and they are extremely small. We plan to convert at least one to gas, but other projects are more pressing (roof, electrical, plumbing, etc) but we still wanted to use our fireplaces. I purchased the smallest log set and it was still slightly too large for the actual firebox. I was unable to attach the smaller logs to the mechanism to lift them, but they look nice just resting on the larger logs. The fire is so pretty when lit and the gel actually crackles. I am extremely impressed and pleased as our fireplace is no longer just a beautiful wall decoration, but usable.

    - ReNae

    February 19, 2014

    Anna White Finish Electric Fireplace (Item 2083Welectric)

    This electric fireplace is very realistic. I was pleased to see it didn't have the "cheap" look. It matches my old white decor perfectly. I am glad that I purchased it.

    - Camille

    February 16, 2014

    Cathedral Finish Electric Fireplace (Item 63775)

    I wasn't sure what to expect when I ordered it but have wanted a corner unit with an electric fireplace for about 3 years now. I didn't actually expect the unit to give off heat but it does - my living room is pretty comfy now for watching TV without putting the heat up in the whole house.

    One piece of the furniture unit required "fixing" when it was put together but nothing major.

    I like all the different options for the "firebox" and I think the metal chain screen actually makes it look more like a wood fireplace.

    I'm very happy with it and have already recommended it to friends. The wood color for the unit was a bit darker than the photo on the web site but that worked for us. Also you should read the info on returns because if you don't like the unit for some reason it sounds like you are charged a restocking fee and the cost of shipping it back. That was a concern of mine but I'm glad I ordered it because I'm really enjoying it.

    - Cindy L.

    February 15, 2014

    Sunjel Pure Case of 24 Cans (Item 8565)

    I always get my orders fast.

    - Suzanne B.

    February 13, 2014

    Mahogany Finish Gel Fuel Fireplace Real Flame Ashley 7100M (Item 2083m)

    Takes about an Hour to put together. Very good instructions Pieces are very well maked. Looks like a real Fireplace. Gel lasts about a couple hours. Gel Starter Set works well, a little expensive for what you get. I'm glad I got it The magnetic handle that holds the lids to put back on the hot Gel cans is Convenient & wood Scents are fun. We are very Pleased with the Craftsmanship and Finish.

    - Carl

    February 13, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    I have been a customer for over 11 years, and I love the products! the service is great and the Fireplaces are terrific!

    - Vicki P.

    February 13, 2014

    Dimplex Windham Electric Fireplace (Item 7485)

    Beautiful. It was even better looking in person than on the website. Plan on purchasing a wall hanging unit soon.

    - Marjorie B.

    February 11, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    For 24 case of real flame gel it is a good value.

    - Salvatore M.

    February 7, 2014

    Real Flame Churchill Espresso Finish Gel Fuel Fireplace (Item 63772)

    We love our fireplace. My order was on backlog due to high demand of the product and KeeperHome kept me informed of my order.

    - Danielle H.

    February 6, 2014

    Ramapo Gel Fireplace in Walnut (Item 90115)

    Super easy to put together. Looks great.

    - Diane M.

    February 6, 2014

    Riften Slim Wall Hung Electric Fireplace (Item 90122)

    Fireplace came day after mantel. It exceeded my expectations. The only downfall to this unit is the beeps are very loud when changing the settings.

    - Scott

    February 6, 2014

    Anna Entertainment Unit in Dark Espresso (Item 90145)

    The directions were straight forward and easy to follow. It came in 3 boxes so I could get it into my house easier. A few of the screws had to be forced since the holes were just off of where they needed to be. But it is sturdier than I expected for the price and puts out decent heat. Overall we are very happy with the purchase.

    - Allysa

    February 5, 2014

    Dimplex Recessed Convex Wall Mount Electric Fireplace (Item 9860)

    Good price, good delivery, thank you.

    - Suzanne H.

    February 4, 2014

    Mt Vernon Dark Walnut Corner Electric Fireplace (Item 4016Celectric)

    The shipping was fast and packed well. IT TOOK LESS THAN AN HOUR BY MYSELF TO PUT TOGETHER. very NICE QUALITY WOOD.

    - Ken S.

    February 4, 2014

    Dimplex Lane Wall Mount Electric Fireplace in High Gloss Black (Item 90025)

    Visually, it's great. Not that good on the amount of heating provided.

    - John R.

    February 3, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    Love fireplace gel - even warms the room.

    - Regina B.

    February 2, 2014

    Akita Media Electric Fireplace in Glazed Pine (Item 8300)

    I am very pleased.

    - Donna L.

    February 1, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    Having all electric home with a wood fireplace makes it easy to enjoy a fire on a cold evening. It also heats the room. I burn them for the timeframe to be extra safe.

    - Regina B.

    January 30, 2014

    Cypress Electric Fireplace in Espresso (Item 8436)

    Everything has been handled well even though we have not received our order yet.

    - Bob H.

    January 29, 2014

    Real Flame Camden Mahogany Finish Electric (Item 8565)

    Burns a little less time then some other manufacturers I have used but does a great job

    - Joanne D.

    January 28, 2014

    Real Flame Camden Mahogany Finish Electric (Item 63766)

    Great customer service. Fast shipping. Only problem we had with assembly was the wood screws that hold the fire box to the mantle. They're too short and don't hold well. I had to replace them with some we had. Other than that, the fireplace is beautiful and works great.

    - Nicholas F.

    January 28, 2014

    Dimplex Celeste Electric Stove in Black (Item 2614b)

    The flame on this stove looks so real it's hard to believe that it is electric. The stove itself looks great also. I absolutely love this stove and am so happy I purchased this one.

    - Phil

    January 26, 2014

    Dark Espresso Finish Hawthorne Electric Fireplace (Item 70199)

    Was pleased with the item when it arrived. had been checking everyday before it arrived to see update on order but never did see one nor did we get an email saying it had shipped which was a little disappointing. But the wife really loves the look and is very pleased with it.

    - Dean D.

    January 26, 2014

    Gel Can Opener/Flame Snuffer (Item 2055)

    This is an exact replacement to the one a lost. Great condition, great price. Would recommend.

    - Paula

    January 25, 2014

    Dimplex Celeste Electric Stove in Black (Item 2614b)

    I only have this stove for a few days and I can say that I absolutely love it. It looks so real that I can't even believe it's electric. The bottom where the heater is there are 3 red lights that are a little bright and distracting, I put a strip of black electric tape over them. You can still see the lights but they are much dimmer and not as noticeable and you can't even see the tape. This stove is the best, love, love, love it.

    - Bette P.

    January 25, 2014

    Ashley Gel Fireplace Entertainment Unit in Dark Walnut (Item 90146)

    Excellent product. Fast free shipping. Excellent customer service representatives who were extremely professional in handling manufacturer backorder issue. Thank you.

    - James B.

    January 21, 2014

    Real Flame Marco Gel Fuel Fireplace (Item 70279)

    Love my new fireplace, it came with some damages but Keeperhome replaced the damaged parts with no hassle and prompt service. Now I can enjoy it happily.

    - Zuricka

    January 18, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    Wonderful product!

    - Susan D.

    January 18, 2014

    24 Pack Real Flame Gel Fuel (Item 2056)

    Better than sunjel. Lasts 3 hours. Stronger warmer flame.

    - Janet M.

    January 18, 2014

    White Finish Electric Fireplace (Item 2083Welectric)

    Fireplace is beautiful. Only comment wish it were taller.

    - Ellen P.

    January 17, 2014

    Deluxe Log Set (Item 2069)

    Excellent product. Assembly was easy and allowed for provided use. Immediate.

    Rick L.

    January 15, 2014

    Sunjel Pure Case of 24 Cans (Item 8565)

    Very happy with purchase, good value.

    - Kenneth M.

    January 11, 2014

    Dimplex Marana Black Finish Media Console (Item 3927bk)

    It is a beautiful piece of furniture, looks like a real fire place, its has good work manship and easy to put together, i just love it, mine is black and looks like a million dollars all lite up.

    - Marilyn B.

    January 6, 2014

    Hawthorne Electric Fireplace (Item 70199)

    Exceeded my expectations. Boxed securely. Shipped quickly. Fire looks real.

    - Steve C.

    January 2, 2014

    Brantley Electric Fireplace (Item 82141)

    The bed came in short order and was packaged well. The color was darker than the photo representation, but the wife was still happy with it.

    - Colleen M.

    December 30, 2013

    Real Flame Gel Fuel (Item 2056)

    Love the product it is just like real wood in fire place burning, wish it was cheaper would purchase even more.

    - Lillie S.

    December 27, 2013

    12 Pack Real Flame Gel Fuel (Item 3237)

    I enjoy the look of the fire.

    - Vicki H.

    December 26, 2013

    Ashley Gel Fuel Fireplace in White Finish (Item 2083w)

    I am absolutely thrilled with my purchase. It looks beautiful, it's a good size and the gel fuel is so much better than wood! It does have an odor though, which it's not supposed to.

    - Carolyn A.

    December 26, 2013

    Ashley Electric Fireplace in White Finish (Item 2083welectric)

    We gave this as a gift to our son and daughter in law. They absolutely love it.

    Lois F.

    December 25, 2013

    Dimplex 30" Self-Trimming Electric Fireplace Insert (Item 3861)

    I like the DF-3015. I've not had it long, so I cannot say much about the realilibility. The looks and the real look of real fire is highly recommeneded. FirePlaceKeeper has been super with communications and speed of delievery, will do business again and they are highly recommeneded!!

    - John T.

    December 23, 2013

    Real Flame Ashley White Electric Fireplace (Item 2083welectric)

    The fireplace was fairly easy to put together by my handyman. He said the quality of materials was exceptional. I love the way it looks. The flame is fairly realistic for a faux fireplace. Heats my 700 sq ft apartment completely. Heater fan is very quiet. Overall, very good quality. Great customer service from KeeperHome.

    - Gervaise C.

    December 23, 2013

    Dark Espresso Finish Hawthorne Electric Fireplace (Item 70199)

    Arrived in just a few days after ordering. Was packed very well and had no damage. Directions were very good and easy to put togeather.Took about three hours for my son to put togeather. After it was finished noticed one scrach on front side end piece and a srew that had pushed through top edge of fireplace box.Ordered it in expresso, nice dark color. It is very good looking and I have a 50 inch tv on it.Heater works good. I have a large family room and it does take the chill off it.The rea flame log gives the room a cozy fell.

    - Kathy

    December 21, 2013

    Classic Flame 23" Fixed Front Electric Fireplace Insert (Item 9886)

    VERY SATISFIED WITH PURCHASE AND HAD EXCELLENT CUSTOMER SERVICE.

    - Kathleen T.

    December 20, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    Fast shipping!

    - Michael C.

    December 19, 2013

    Holly and Martin Cypress Gel Fireplace in Mission Oak (Item 8437)

    GREAT PRODUCT. VERY LIFE LIKE AND PERFECT FOR MY APPLICATION.

    - Neil K.

    December 18, 2013

    Silverton Electric Fireplace in White (Item 70104)

    Great people to talk to on the phone. Very helpful

    - Joe D.

    December 15, 2013

    Silverton Electric Fireplace in White (Item 70104)

    We ordered 2 of these fireplaces for our home - they were easy to assemble, and look beautiful! Would highly recommend!!

    - Jen H.

    December 14, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    Burned 3 cans last night with a cedar incense, and it was great fragrance, the sun gel lasted about 3 hours, my house smelled good, and warmed up my room about 8 degrees while burning. I have no reason not to love it!

    - Laurie G.

    December 14, 2013

    12 Pack Real Flame Gel Fuel (Item 3237)

    Exactly what I needed, fair price and quick delivery!

    - Robert C.

    December 13, 2013

    Dimplex Marana Black Finish Media Console (Item 3927bk)

    Very heavyduty well constructed fireplace is excellent.

    - John S.

    December 12, 2013

    12 Pack Real Flame Gel Fuel (Item 3237)

    Gel fuel came quickly and beautifuly packaged. Have not used it yet. Waiting for my fireplace!

    - Toni P.

    December 12, 2013

    Real Flame Gel Fuel (Item 2056)

    Good stuff.

    - Michael B.

    December 12, 2013

    Marco Gel Fuel Fireplace (Item 8565)

    Item exceeded my expectations.

    - Deloris M.

    December 11, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    Great fuel; 3 hours from one can.

    - Denise B.

    December 11, 2013

    18" Convert To Gel Log Set In Oak (Item 2543)

    Shipping was fast and assistance from the company was great. I called to ask a question and the phone was answered by a very pleasant person who was courteous and helpful.

    - Dan M.

    December 10, 2013

    Real Flame 9500AW Antique White Gel Fireplace (Item 8968aw)

    Really Enjoy it! Did make a base didn't look as good on the carpet. The fuel does have a slight odor.

    - Holly P.

    December 10, 2013

    Real Flame 9500E-AW Antique White Electric Fireplace (Item 8967aw)

    Beautiful product and very easy assembly. Only took about a half hour to assemble and plug in. Very high quality electric fireplace insert with beautiful flame detail as well.

    - Terry

    December 7, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    It was everything i hoped for.

    - Mark B.

    December 7, 2013

    18" Convert To Gel Log Set In Oak (Item 2543)

    Great Product, am 73yr old lady and assembed it and got it fireplace going. Love it.

    - Mary P.

    December 7, 2013

    Jackson Slim Wall Hung Electric Fireplace (Item 90120)

    The fireplace is more beautiful than imagined. Easy instructions and took only a short time to install. Made my bedroom even more cozy.

    - Brenda D.

    December 5, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    It did not crackle as much as the last gel I purchased but was still good.

    - Linda F.

    December 5, 2013

    Real Flame Gel Fuel (Item 2056)

    The website was easy to understand and very quick when selection was made.

    - Pamela G.

    December 4, 2013

    Dimplex 33" Landscape Electric Insert (Item 4026)

    Found insert online. Called and s/w a lady who answered all of my questions and was really nice about it so went ahead and placed order. Item arrived on time and in good condition. Opened and inserted and it looks great. Am very happy with my purchase and your services. Thanks.

    - Mary X.

    December 1, 2013

    Real Flame Gel Fuel (Item 2056)

    Yours is the best value, the best customer service, and the best set of options in the RealFlame category. Thank you for being there.

    - Arnold D.

    November 30, 2013

    Real Flame Gel Fuel (Item 2056)

    Love the look of the gel as it burns. Looks like a real wood burning fireplace ans warms the room.

    - Susan M.

    November 30, 2013

    Cypress Electric fireplace in Espresso (Item 8436)

    It is BEAUTIFUL! Very quiet (can hardly tell the fan is running). Flame is pretty and it is overall very easy to use. I like the child-lock feature too. Very pleased.

    - Heidi S.

    November 30, 2013

    Real Flame Gel Fuel (Item 2056)

    I love to light a fire with these gels, especially during the winter months. they are easy, clean and beautiful. They add a little warmth and romance to my life all season long.

    - Irene O.

    November 30, 2013

    24 Cans of FireGlo Gel Fuel (Item 2020)

    The order came quickly and in good shape. Would recommend you to family and friends. Thank you.

    - Georgette D.

    November 28, 2013

    Real Flame Gel Fuel (Item 2056)

    We have really enjoyed this piece! It adds great ambience to any room. We have three fireplaces in our home, and don't always want to burn wood. This gives a nice easy fire for cozy evenings anytime.

    - Patrick

    November 26, 2013

    Sunjel Pure Case of 24 Cans (Item 8567)

    The order came quickly and in good condition. Thanks for the quality customer service.

    - Elaine P.

    November 23, 2013

    Real Flame Gel Fuel (Item 2056)

    Would buy from you again. Bought item from you because you had the cheaper price and quality of product was good.

    - Becky N.

    November 23, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    Great product. Closest thing to "real" ! No odor.

    - Ann

    November 22, 2013

    Gotham Electric Fireplace/26EF023GRA Electric insert (Item 9819)

    I spoke with Erin on the phone, she was very professional and helped me with my order! We have not opened the box yet as we are in the process of moving! Delivery was prompt and efficient! Your company was great to deal with!

    - Anne W.

    November 19, 2013

    Real Flame Gel Fuel (Item 2056)

    I ordered a case of Real Flame gel fuel. It came in a timely manner and I had no problems with my order, start to finish. I will order from Fireplace Keeper again.

    - Lenda

    November 18, 2013

    Real Flame Rutherford (Item 63771)

    Should have a fireplace grate for the log set but other than that is what I wanted. I am very happy with the product.

    - Al

    November 16, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    The order came fast and the web site was easy to use. I wish that the gel fuel was a little more inexpensive.

    - Suzanne B.

    November 16, 2013

    Real Flame Gel Fuel (Item 2056)

    We have purchased these Fuel cans for several years. We love how the crackle like a real fire!

    - Judy

    November 16, 2013

    Real Flame Gel Fuel (Item 2056)

    The fuel is easy to use and not messy at all which I was expecting .

    - Rick K.

    November 16, 2013

    Real Flame Gel Fuel (Item 2056)

    Love our fireplace and the fuel.

    - Pamela

    November 15, 2013

    Real Flame Gel Fuel (Item 2056)

    This is by far the best gel fuel I've used. It burns warm and clean and has a nice crackle.

    - Kathy

    November 14, 2013

    Real Flame Gel Fuel (Item 2056)

    Shipping: excellent.

    - Michael

    November 9, 2013

    Real Flame Gel Fuel (Item 2056)

    Great.. burned for over 3 hours!

    - Linda

    November 9, 2013

    Real Flame Gel Fuel (Item 2056)

    I have been ordering Gel Fuel for 10 years and I have to say, this product has been the best value. The ordering process was easy and my order arrives very quickly, which is always a bonus!

    - Rhonda T.

    November 9, 2013

    Real Flame Gel Fuel (Item 2056)

    ONE CAN OF THE GEL HEATS MY DEN TO A VERY COMFORTABLE 75 DURING THE TIME I WATCH TV IN THE EVENING. IN CALIFORNIA IT IS WARM DURING THE DAY AND COOLER AT NIGHT. IT IS NOT COLD ENOUGH FOR THE FURNACE YET SO THE GEL IS PERFECT UNTIL JAN. WHEN IT IS COLDER DURING THE DAY.

    - Kathryn G.

    November 9, 2013

    Real Flame Gel Fuel (Item 2056)

    We were kept informed of when our order was received, and when it was shipped. We received our product in a timely fashion. We will definitely order more Real Flame Gel Fuel from Fireplace Keeper when our supply runs low.

    - Patty V.

    November 9, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    I especially love that the price you see is the only price you will see. There are no HIDDEN FEES, I love yuor shipping arrangements it doesn't take 6 wks to receive your order, I love your notifications of shipping and I have been very pleased with the products. The only other thing that I can say is please don't stop, I love Fire Place Keepers..

    - Gwendolyn B.

    November 8, 2013

    12 Pack Real Flame Gel Fuel (Item 3237)

    Good product. Only negative is the smell when it is about to finish. Must quickly put cap on can.

    - Mary T.

    November 8, 2013

    White Finish Gel Fuel Fireplace (Item 70103)

    It arrived in time and seems to be in good condition.

    - Fernando L.

    November 8, 2013

    Real Flame Gel Fuel (Item 2056)

    I love this product, its cost effective and even heats the room a bit...

    - Pamela Y.

    November 8, 2013

    Real Flame Ashley Black Wash Gel Fireplace (Item 2083bw)

    We're really happy with this purchase. After removing a wood burning stove from the spot it sits we weren't too sure about a "fake" fireplace but in the end are thrilled with it. So cozy and traditional looking. Best thing in my mind is no real fire and even better than that is NO SMOKE!

    - Julie S.

    November 7, 2013

    Real Flame Gel Fuel (Item 2056)

    Great service and fast delivery.

    - Suzannne L.

    November 6. 2013

    Mason Media Electric Fireplace (Item 9980)

    Love my new fireplace media center. Was able to the shipment easily with the tracking number provided by email. When assembling the unit, it would go a lot faster with two people - but can be done by one. Recommend redriling the pilot holes for the door hinges and magnetic latches to making screws go in easier. Comes with a remote with a timer, not mentioned in the description. Though not solid wood, you have to really look hard to realize it isn't. Warms up my basement rec room nicely and makes it look so much more cozy.

    - Rebecca H.

    November 5, 2013

    Real Flame Gel Fuel (Item 2056)

    Great price/ better than amazon- free shipping and no tax. arrived on time.

    - Maryanne S.

    November 5, 2013

    18" Convert To Gel Log Set In Oak (Item 2543)

    After finding out my fireplace was no longer usable with real wood, I was upset, but unable to fix it moneywise. I decided I still liked the look of a real flame so settled on the conversion logs and gel fuel. I absolutely love it. I can have the look of a fire I love and no mess or danger.

    - Milana W.

    November 3, 2013

    Real Flame Gel Fuel (Item 2056)

    Burns evenly , no odor good value.

    - Patrick P.

    November 2, 2013

    Sunjel Pure 12Pk (Item 8567)

    I really like it! Burns efficiently without an odor.

    - Paula D.

    November 1, 2013

    Real Flame Fuel Gel (Item 2056)

    Good product. Good service.

    - Judith C.

    October 28, 2013

    Real Flame Gel Fuel (Item 2056)

    Expedient ship good value w free ship easy to navigate site.

    - Krista

    October 27, 2013

    Dimplex 33" Landscape Electric Insert (Item 4026)

    Item was as described, looks excellent. Assembled and plugged in within minutes, turned it on, excellent looking flame.

    - Dan P.

    October 20, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    As promised. Love free shipping

    - Karla H.

    October 19, 2013

    Drew Media Console Electric Fireplace/26EF023GRA insert Classic Flame (Item 9805)

    WE BOUGHT THIS FIREPLACE BACK IN THE SPRING AND WE LOVE IT. I HAVE ALWAYS WANTED A FIREPLACE AND THIS FITS THE BILL. BEAUTIFUL WOOD AND CRAFTSMANSHIP. HOLDS EVERYTHING INSIDE AND OUR 55" TV ON TOP. WE CHOSE THE GLASS EMBER BED AND FLAME BECAUSE OF ITS CONTEMPORY LOOK. GREAT COMPANY TO WORK WITH AS WELL. THERE WAS A FEDEX GROUND GLITCH, BUT WAS TAKEN CARE OF PROMPTLY. GREAT PURCHASE. WE ARE VERY HAPPY.

    - Laurie P.

    October 12, 2013

    White Finish Electric Fireplace (Item 2083W)

    I ordered my fireplace, and had it in 1 week. Easy to put together, although some screws and washers were missing. It is perfect for my needs. It look beautiful and adds so much to my living room. Just what I expected!!

    - Susan A.

    September 21, 2013

    Sunjel Pure Case of 24 Cans (Item 8565)

    Very good service and product. will be ordering more.

    - Claudette B.

    September 21, 2013

    12 Pack Real Flame Gel Fuel (Item 3237)

    I will continue to order this product from you when needed…

    - Louise H.

    September 15, 2013

    Classic Flame 18" Basic Electric Insert 18EF022GRA (Item 8258)

    Perfect Fit. arrived quickly. easily installed.

    - Danny B.

    September 2, 2013

    Real Flame Churchill 3750E-O Oak Finish Electric Fireplace (Item 63775)

    Received order in 3 days - everything in excellent condition. The wood is not the color expected (much darker, more like a cherry color), but overall we love it. Would give it 5 stars if it were closer to oak coloring.

    - Judi F.

    August 29, 2013

    Real Flame Gel Fuel (Item 2056)

    Love it. I have an all electric home and a wood burning fireplace which is difficult for me to do but the gel works beautifully and gives great results [even heats the room a bit].

    - Regina B.

    August 27, 2013

    Red Electric Stove (Item 9846)

    I unpacked this stove and am very impressed with the quality of the product. This finish is beautiful. I tried it and it works fine. The artificial flame looks good. I am looking forward to using it this winter. The price was right and your follow up is greatly appreciated.

    - Art M.

    August 26, 2013

    Real Flame Gel Fuel (Item 2056)

    I always order from you because I get it right away.

    - Sue B.

    August 17, 2013

    Dimplex DF2608 26" Self Trimmed Electric Fireplace Insert (Item 3860)

    We have one already and remodeling the basement we wanted the same product downstairs.

    - Jeff S.

    August 11, 2013

    La Salle Electric Fireplace in Midnight Cherry (Item 70242)

    Looks like exactly what I'm looking for, and the right price.

    - Debra S.

    August 2, 2013

    Floating Black Desk with Storage (Item 79972)

    Works perfect for saving space and providing style.

    - Phillip M.

    July 22, 2013

    Belton Electric Fireplace in Espresso (Item 9990)

    Love it!!!!!!

    - Shelley

    July 11, 2013

    12 Pack Real Flame Gel Fuel (Item 3237)

    Works great.

    - L. Bishop

    July 10, 2013

    Real Flame Gel Fuel (Item 2056)

    I love your service and the fireplace I purchased 2 years ago.

    - Martha R.

    July 9, 2013

    Real Flame Gel Fuel (Item 2056)

    I love ordering my Gel fuel from Keeper Home. They have free shipping and it always arrives quick and in perfect shape!

    - Sandra

    July 9, 2013

    Real Flame Gel Fuel (Item 2056)

    I love the gel, it doesn't have an odor & it heats very well, my dogs love to lay in front of the fireplace, I will be making another purchase-I want to get stocked for the winter.

    - Gwendolyn B.

    July 8, 2013

    Real Flame Gel Fuel (Item 2056)

    Arrived in good shape.

    - Roger L.

    June 25, 2013

    Dimplex DF2608 26" Self Trimmed Electric Fireplace Insert (Item 3860)

    Everything was great. Even came in sooner than we were told. Excellent job.

    - Irene W.

    March 10, 2013

    Real Flame Corner Gel Fuel Fireplace (Item 70189)

    Company and product were both wonderful! I LOVE the fireplace, it's better then I imagined! I would recommend to all of my friends!!!

    - Kelly S.

    January 16, 2013

    12PK Gel Fuel (Item 3237)

    I ordered gel fireplace fuel. The price and quality were excellent, and the product was delivered quickly in good condition.

    - Marileta R.

    December 9, 2012

    30” Linear Electric Fireplace (Item 9802)

    The price was better than any other hardware store or online site. The customer service actually called me to let me know the fireplace would be 1 week later than what the order first stated. I didn't care because it was Holiday time anyways and the shipping was free to my house and into my front door! Great shopping experience.

    - Mary M.

    December 9, 2012

    Ashley Electric Fireplace (Item 2083BWelectric)

    Received order sooner than expected. Price was the lowest I found online. Free shipping was a big bonus. I would order from this company again.

    - Wanda D.

    November 24, 2012

    Real Flame Electric Entertainment Unit (Item 8528)

    I would order from them again and the Real Flame fireplace was beautiful and went together perfectly!

    - Shelley L.

    November 12, 2012

    Metropolis Wall/Corner Electric Fireplace (Item 8284)

    Contacted merchant questioning the exact color of my fireplace since another online store shows it as a different shade of oak. They were very helpful and sent me new pics. Item is exactly as described and we love it. Adds beauty to our family room. Only complaint is the 3 weeks it took to receive it.

    - Thomas H.

    November 8, 2012

    Deluxe Log Set/Gel Can Open/Gel Fuel (Items 2069/2055/2056)

    called them with a couple of questions. they were very courteous and helpful.

    - Clara W.

    November 7, 2012

    Wexford Gel Fireplace/Gel Fuel (Items 9964/77078)

    Shipment arrived fast and undamaged.

    - Frank S.

    October 25, 2012

    Sunjel Pure 12PK (Item 8567)

    My fire is burning now....good job guys!

    - Crystal S.

    October 13, 2012

    Convertible Gel Fireplace/Gel Fuel (Items 77096/2056)

    Really love it...so nice to have an instant fire. No mess, no fuss. Puts out a surprising amount of heat. Pretty piece; matches our entertainment center and cd case. Love it!

    - Kathleen L.

    September 28, 2012

    Camden Electric Fireplace (Item 63766)

    Love, love, love my new fireplace. It did take some time to put it together, but it looks beautiful.

    - Petra B.

    September 2, 2012

    Wexford Petite Convertible Electric Fireplace (Item 9963)

    Very pleased with this purchase. Looks very nice and the flame provides the peaceful, relaxing ambiance I was looking for. Perfect in my small apartment. No mess, no fuss. Still waiting to see the electric bill. Not expecting much difference.

    - Kristin G.

    August 13, 2012

    Real Flame Gel Fireplace (Item 8968AW)

    The fireplace is beautiful. I would highly recommend Fireplace Keeper and I will be purchasing from them in the future.

    - Sharon C.

    April 12, 2012

    26” Electric Fireplace Insert (Item 3860)

    Fireplace arrived in good shape, but the control cover plate was out of adjustment (not a big deal). The fireplace works fine, and the price was $129 lower than the nearby fireplace store. I am happy that the delivery personnel placed the fireplace close to the front door, to preclude inclement weather. All in all, I am pleased with the purchase. Thanks.

    - Ron B.

    February 21, 2012

    Real Flame Log Set/Gel Fuel (Items 2069/2056)

    I moved into an older home that the fireplace was non-functioning. The chimney had been removed from the roof and to remove the fireplace from the inside of the house it would have destroyed the hardwood floors. It just didn't look right sitting there with nothing in it... Plants looked pretty silly, candles were an option but I really didn't want to deal with the wax... These logs are perfect... They were a snap to install, and I love the warm and cozy feeling that the livingroom has now... My fireplace looks like a fireplace and as small as the room is, there is a noticeable amount of heat that is generated. I called and ordered my logs and the customer service was great at helping me select the logs in the size I needed and answering the questions I had. I received free shipping and they arrived to the day that I was told they would be here.... could not ask for better. I would most certainly recommend this product and this company.

    - Johnnie G.

    January 31, 2012

    Elise Gel Fireplace (Item 9168)

    This is our third gel fireplace from Fireplace Keeper. We love the fireplaces and have been extremely happy with them and with the service we have received. This one was was a Valentine's Day gift for my wife and she absolutely loves it!

    - Rick H.

    January 26, 2012

    Calvert Electric Fireplace (Item 8429)

    I was very skeptical about purchasing a fireplace over the internet-especially if something was wrong with it or it was cheap looking. I have to say this fireplace was more beautiful than I thought, easy to set up and had the basement heated up within twenty minutes. No scratches, no dents and no missing parts. I am ecstatic-thank you fireplace keepers

    - Tammy M.

    January 21, 2012

    Churchill Electric Fireplace (Item 63774)

    I purchased a corner unit. I recommend that care be taken after it is assembled and moved into place. It is because lateral stress is hard on it but if it is slid into place carefully (especially over thick carpet) it will be fine. The heater box appears to be very well built with a sturdy grounded power cord. As far as the appearance and over-all quality I am very pleased. It looks very nice in our living room. The flame is realistic and with a setting for flame only, stage one heat or stage two heat it is possible to enjoy our fireplace no matter what temperature the room is. The operation of the unit is quiet. Our TV sits on top of the fireplace and even on high heat it does not compete with the TV. I have not had to contact customer service so I cannot comment on that. But then that is a good thing! I would recommend this merchant to anyone that is interested in an electric fireplace.

    - Steve P.

    January 13, 2012

    Electric Log Set (Item 9842)

    Overall, I am very happy with this fireplace insert. The entire process was really quite simple. If I had a complaint, it would be that I wish it put out more heat but I am quite satisfied. Thank you.

    - Kia R.

    November 30, 2011

    Sicilian Electric Fireplace (Item 8426)

    The fireplace we purchased is very nice and just what we wanted. The price was about $100 less than local stores and with free shipping & no sales tax, you just can't beat it. The fireplace did have a clicking sound while running the flame and I contacted customer service. They quickly responded with info on how to get help. They also followed me up to make sure I received satisfaction from the company that made it. A replacement part came fast and both companies are great to deal with. Thanks FirePlaceKeeper!!

    - William S.

    November 26, 2011

    Standard 23” Electric Fireplace Insert (Item 2617)

    Very happy with product, service, delivery.

    - Chris H.

    November 21, 2011

    Deluxe Log Set (Item 2069)

    Before ordering I read all of the reviews which were very good. I am happy to say they were correct. This was a very pleasant experience. I ordered the deluxe log set and gel fuel. They were shipped quickly and I received them in less than a week. The set was easy to assemble and looks beautiful when burning. Also there is virtually no cleanup. I will definitely order from Fireplace Keeper again.

    - Richard V.

    November 18, 2011

    Featherston Electric Fireplace (Item 9691)

    Fireplace arrived in perfect condition. It is beautiful, we love it!

    - Mike C.

    September 28, 2011

    Real Flame Gel Fuel (Item 2056)

    I have used Fireplacekeeper for anything fireplace related!! They are tops as far as I'm concerned. Their prices and selection can't be beat. I recommend them to anyone looking for a fireplace or fireplace supplies.

    - Sharon B.

    August 28, 2011

    Classic Flame Insert (Item 8256)

    Buying at local store the cost and tax was over $200.00 dollars more with a 3 to 6 week delivery. Saved over $200.0 and received delivery in 5 days with free shipping. I'd call that excellent....

    - James L.

    August 16, 2011

    Raphael Ivory Electric Fireplace (Item 8291)

    I had two very good experiences here. Items were shipped in time, service was excellent both during purchase and after delivery for items slightly damaged during shipment. I will not shop anywhere else for fireplaces. I am on my way to buying a third fireplace soon. Great job!

    - Aba D.

    February 11, 2011

    Tennyson Electric Fireplace (Item 8294)

    I love this fireplace. It is more beautiful than I expected. It heats my room just right. I cannot say enough about it. Thank you, fireplacekeeper.

    - Janice P.

    January 18, 2011

    Oak Electric Fireplace from Real Flame (Item 2083OAKelectric)

    i had a very difficult time putting it together. i had to call the company a few times. finally we discovered the pieces weren’t put together with the correct measurements. customer service was great they sent new pieces pronto. even then i had to sand corners to get the mantle to fit. after all of that it looks great and works great.

    - William R.

    January 13, 2011

    Classic Flame Electric Fireplace (Item 8288)

    very easy to put together and we love it.

    - Brenda S.

    December 22, 2010

    Indoor/Outdoor Gel Fireplace (Item 6933)

    My dad purchased me a beautiful loft fireplace for Christmas and I was very pleased with the affordable price, ease of completing the transaction on-line and the ability to see exactly when it would be delivered. Most of all, I was pleased with the condition the fireplace was received in. The packing of the mostly glass structure was excellent and instructions on assembly were easy to follow.

    The riverview outside my condo may be icy and still but my abode is a cozy, warm oasis thanks to my new fireplace.

    - Versandra K.

    December 17, 2010

    Leather Log Carrier (Item 39004)

    The lady I placed the order with was very nice and it was easy as could be expected

    - Tom B.
    \
    December 16, 2010

    Gel Fuel (Item 3239)

    I am a first-time buyer. The website was easy to navigate. They kept in contact with me to let me know about the shipping status and my product came in a timely manner in pristine condition. The free shipping was a holiday special, but here's hoping there will be more of that. Thank you Fireplace Keeper.

    - Peggy B.

    December 15, 2010

    Classic Flame Corner Fireplace (Item 8282)

    to process the order was easy. tracking was easy, but the carrier didn't have my contact number when I contact them. Everything else was fine.

    - Johnny P.

    December 8, 2010

    Conversion Log Set (Item 8426)

    We purchased a Deluxe Log Set to place in our wood burning fireplace, to use in lieu of gas or wood. From a distance of approximately 8 feet or more away, it looks great. The only issue I had was that when standing or sitting within the 8 foot range of the Log Set, the three fuel can tops are quite visible. The customer service department did not recommend any way to remedy this. I would like the company to come up with a product that disguises the can tops a bit more.

    With that being said, the Deluxe Log Set is a beautiful alternative to having to burn wood. We will enjoy the ambiance of a real fire with little expense and no mess! We highly recommend the product and the company

    - Sandra D.

    November 13, 2010

    Cartwright electric Fireplace (Item 8434)

    The service and delivery of the electric fireplace SEI Cartwright was wonderful. The assembly of the mantel was a bit tricky for a novice at furniture assembly. But now everything thing has been put together and I run the fireplace every day. I absolutely love it.

    - Joyce N.

    November 12, 2010

    White Wash Electric Fireplace (Item 3803WWelectric)

    Fireplacekeeper provided a very pleasant shopping experience. The customer service was very responsive. The merchandise was received in excellent condition. I would not hesitate on buying from this company again.

    - Paula B.

    October 1, 2010

    Grand Canyon Stacked Stone and Oxford cherry Electric Fireplaces (Items 6356 & 2665c)

    happy with overall service and delivery. more than pleased with the fireplaces, beautiful.

    - Patricia R.

    September 15, 2010

    White Wash Electric Fireplace (Item 3803WWelectric)

    service could not have been better. product was excellent. I am extremely impressed and satisfied. I’m so happy i found them. thank you.

    - Elizabeth M.

    August 31, 2010

    Beverly Electric Fireplace (Item 2559E)

    This item shipped very quickly and for FREE can't get any better than that. Item was very easy to put together all you needed was a screw driver. Would buy again for them. Rated customer service a 3 only because i didn't make contact with anyone so I really can't say how they are.

    - Troy and Chelsea G.

    July 16, 2010

    White Gel Fireplace/Gel Fuel/Opener and Snuffer (Items 2083w/2056/2055)

    Mantel was dented but fireplacekeeper gave discount. I thought that they acted in a very professional manner and I would buy from them again.

    - Jeffrey J.

    June 27, 2010

    Outdoor Gel fireplace (Item 2075C)

    Fast shipping and great prices. We are already enjoying our outdoor fireplace. We will definitely order from Fireplace Keeper again.

    - Debra W.

    March 24, 2010

    Case of Gel Fuel/Wood Scented Incense (Items 2056/2100)

    I love this merchant!! I have used them several times and will definitely use them again in the future. I tell everyone about them. Great products...great service...great prices!

    - Valerie M.

    March 11, 2010

    Hastings Victorian Electric Fireplace (Item 6300)

    Fireplace was delivered on time in GREAT condition. Extremely easy to assemble (only minor assembly needed) and worked very well. Very pleased!

    - Annette M.

    March 5, 2010

    Case of Gel Fuel (Item 2056)

    I have been a happy, satisfied customer for a few years now and have no complaints whatsoever. I highly recommend Fireplace Keeper to anyone

    - Sharon B.

    February 15, 2010

    Black Wall Mount Electric Fireplace (Item 6347)

    Beautiful fireplace, good packaging and works well!

    - Michelle G.

    December 19, 2009

    Case of Gel Fuel (Item 2020)

    the flame last longer than other gels i have bought and there is no wasted unused gel when the flame is done. it's more cost effective .i will be ordering more soon!!

    - Evelyn P.

    December 17, 2009

    Mahogany Gel Fireplace/Gel Fuel 24 Cans (Items 4015M/2020)

    Product was beautiful. More than what I could have hoped for at that price. I was pleased at the speed of delivery. I ordered Tuesday and has the product shipped free by Thursday. I will continue to be a customer and have told others shopping what a great experience I had with them

    - Mary R.

    November 28, 2009

    Birch Log Set/Starter Kit/Gel Fuel 24 Cans (Items R2068/3899/2020)

    This was the most pleasant surprise I have ever given myself , great fireplace , if anyone is flip flopping on whether to get one or not , just do it!! You will be amazed at how nice they are and easy to assemble yourself, great company will do business with again.
    Michael M.

    November 10, 2009

    Marcus Electric Fireplace (Item 3846W)

    What a wonderful company!!!! We ordered on line, they delivered the fireplace very quickly, and it was packed really well no damage at all.........It was exactly as stated and shown. We put it together in less than a half hour and have been getting so many raves over the look and also how nicely it heats the room. The remote is what made us pick this unit...would not want a fireplace without it. .anyone not sure about ordering online.... ...you can feel very sure ordering from this company. Thank you :)

    - Lynda A.

    November 1, 2009

    Wood Scented Incense/Pennington Gel Fireplace (Items 2100/R3898M)

    The complete experience with fireplacekeeper .com was great! I ordered an "open box" gel fireplace. The price was fantastic. The fireplace was more elegant than pictured and extremely easy to assemble. Complete assembly took less than an hour. The shipping was "free". I ordered it 11/1, received an email confirmation on 11/6 that the fireplace had been shipped, the first box came on the 8th and the next day box "2" came. Everything went very smoothly. I would definitely recommend Fireplace Keepers to anyone looking for a

    - Lyn S.

    October 22, 2009

    Dimplex 33” Landscape Electric Insert (Item 4026)

    Item purchased was as described and fireplacekeeper was very easy to order from with excellent results.

    - Jacob M.

    October 15, 2009

    Case of Gel Fuel/Gel Fuel 12 PK (Items 2056/3239)

    Great company to work with. Excellent prices, quick shipping.

    - Olga H.

    October 13, 2009

    Case of Gel Fuel (Item 2020)

    I was amazed at the speed with which my order was received. Also, this product, when burning, looks & sounds a lot like a log fire. I only use two cans at the most as the heat generated is enough to fill a good size room. This is a great alternative to a wood burning fireplace

    - Deborah P.

    October 7, 2009

    Copper Dome Wall Mount Gel Fireplace (Item 3791)

    Loved our 1st fireplace so much that within 2 weeks we purchased a second one. Customer service was GREAT!!

    - Joe K.

    October 3, 2009

    Petite Classic Gel Fireplace/Gel Fuel 24 Cans (Items 3836W/2056)

    love the fireplace. the company was excellent to work with. everything came in excellent condition and in great time. we are very pleased.

    - Marcia T.

    September 30, 2009

    Metropolitan Electric Fireplace (Item 3022)

    Everything went great, delivered as promised. Unit works good, just what we needed. Like the option of lighted unit without heat for summer use. Heats the room that needed extra heat

    - Vincent H.

    September 23, 2009

    Pillar Gel Fireplace (Item R2554W)

    I just love my White Finish Pillar Gel Fireplace. The value is incredible. I searched the internet and the conventional stores and I could not find anybody else that offer a better value. There was a delay in delivery, due to UPS shipping the packet to the wrong address. I contacted the company and they were very friendly and tried to help immediately. I was very satisfied with their customer service

    - Raluca A.
    Delivery Options:

    Curbside Delivery (Free!): If you select the Curbside Delivery option, the driver will remove your item from the back of the truck. You will then be responsible for carrying the product to your home. The driver may assist you with this, but is not required to. If you are interested in additional services or you have any questions regarding the delivery process, please review our other shipping options or contact us at 1-800-986-1610 and a trained representative will be happy to assist you.

    White Glove Bronze (Additional $90.00): White Glove Bronze service provides two-man delivery, to inside the threshold (front entry) of your residence or garage. The product will be left in the original packaging. If you live in an apartment building or condo in which a service elevator is not available, the product will be carried up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights please contact us at 1-800-986-1610 and a trained representative will be happy to assist you.

    White Glove Silver (Additional $120.00): White Glove Silver service provides a two-man delivery team to place your purchase inside your home in the room of your choice. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight).* If you need the product moved up additional flights please contact us at 1-800-986-1610 and a trained representative will be happy to assist you. Once the product is in the room of your choice, the delivery team will leave the product in the original packaging.

    White Glove Gold (Additional $140.00): White Glove Gold delivery service provides a two-man delivery team to place your purchase inside your home in the room of your choice. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). *If you need the product moved up additional flights please contact us at 1-800-986-1610 and a trained representative will be happy to assist you. Once the product is in the room of your choice, the delivery team will unpack the product and provide basic setup not requiring tools (i.e. will set pieces next to each other, or on top of each other). The delivery team will also remove and dispose of all packaging.

    *In all cases the delivery team will not hookup any electrical or component wires. Having items carried up more than 25 steps and longer assembly periods are available as additional services which would require additional charges. If you require these additional services please contact us at 1-800-986-1610.

    Delivery Notification Details:

    When your order ships we will contact you with delivery details including the name of your freight carrier, estimated arrival date of your order and contact information for the freight company. If you have any questions about your delivery service, please contact us at 1-800-986-1610.

    VERY IMPORTANT:

    You MUST inspect the package at the time of delivery. If the box has any damage, or if you suspect the contents of the box are damaged, please write "PRODUCT DAMAGED" clearly on the sheet that the driver will ask you to sign. This insures that KeeperStores can easily resolve this issue with the shipper. If the item is refused for any reason other than damage, which must be clearly noted on the sheet the driver asks you to sign, you may be liable for the shipping charges. If you have concerns regarding possible damage when your shipment arrives, feel free to contact us at 1-800-986-1610 for assistance.

    All services are provided to make your delivery experience more pleasant and to ensure that your item arrives safely.

    Contact Us at (800) 986-1610
    Email: Service@keepergroup.com
    Related items for this Product:
    Item:Price:Qty:
    The Dimplex Electric Fireplace includes an unprecedented 2-year limited warranty.



    Dimplex Fireboxes (25" Firebox) 2-YEAR LIMITED WARRANTY

  • Covers fireplace parts for two years from date of purchase
  • In-home service for parts and labor for one year from date of purchase
  • Mantels for one year, no in-home service

  • Dimplex Service & Support
    Dimplex offers exclusive in-home service on most electric fireplace products. Toll-free technical support is available should you need assistance. When you choose Dimplex Electric Fireplaces, you get not only the world's finest electric fireplace, but total peace of mind as well.

  • Why Dimplex?
    Dimplex invented the modern electric fireplace and continues to lead the way with exclusive technologies that dazzle the eye and seduce the senses. Our patented 3D effect gives the fire its depth and dancing flames. And it is something you can only find on Dimplex electric fireplaces.
  • About Dimplex
    Dimplex has become a leader in manufacturing electric fireplaces and electric stoves because of their commitment to excellence. Dimplex electric fireplaces and Dimplex electric stoves utilize a patented electric flame technology that creates a realistic flame effect. Dimplex electric fireplaces and Dimplex electric stoves come in a variety of finishes and styles that are sure to suit your taste and your budget.

    Find Your Dimplex Electric Fireplace at KeeperHome!
    Whether you are looking for a Dimplex electric fireplace, a Dimplex electric insert, or a Dimplex electric stove, KeeperHome can help! If you need a Dimplex electric fireplace that can also hold your TV then a Dimplex electric home theater fireplace is the perfect choice for you. Do you need a Dimplex electric fireplace that saves space? Then why not try a Dimplex wall mount electric fireplace! If you enjoy the look and feel of a classic fireplace but don’t want the hassle of dealing with messy wood and ashes then a Dimplex electric stove would make a perfect addition to your home. KeeperHome offers a huge variety of Dimplex electric fireplaces, Dimplex electric inserts, and Dimplex electric stoves at the best prices. We are happy to happy to assist you with all of your electric fireplace needs.
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    Dimplex Parchment Finish Portobello Electric Fireplace
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    Dimplex Parchment Finish Portobello Electric Fireplace
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